The North East London Foundation Trust (NELFT) is currently looking for a dedicated Healthcare Support Worker to join their team at the Urgent Treatment Centre, Whipps Cross in East London. This role is perfect for individuals passionate about patient care and looking to work in the United Kingdom with visa support.
Job Overview
- Job Title: Healthcare Support Worker (Band 4)
- Location: London, United Kingdom
- Employment Type: Full-time, Permanent
- Salary: £26,530 – £29,114 per year
- Visa Sponsorship: Available
About the Role
Working as a Healthcare Support Worker in NELFT’s Urgent Treatment Centre provides you with the chance to make a meaningful impact on patient care within a fast-paced environment. This role will involve assisting clinicians, ensuring high-quality care, and streaming patients to the appropriate care levels. You’ll be part of a diverse and dynamic team dedicated to upholding the highest standards of patient care in East London.
Key Responsibilities
In this role, you’ll support clinical operations by:
- Providing Direct Patient Care: Work alongside clinicians to deliver compassionate care.
- Patient Triage and Assessment: Guide patients to the appropriate level of care based on their immediate needs.
- Maintaining Standards: Uphold the NELFT’s care quality and confidentiality standards, supporting a safe and welcoming environment.
- Documentation and Administration: Accurately record patient information, following NELFT’s protocols.
Why Work with NELFT?
NELFT provides excellent support for new staff, ensuring each member feels welcomed, valued, and well-prepared. The induction program includes:
- Two-Week Orientation: Comprehensive induction covering mandatory training, systems training, and meeting senior management.
- Health and Wellbeing Support: Access to sessions focused on engagement and personal health.
- Career Growth: Ongoing professional development with opportunities to progress within NELFT.
Benefits of Working with NELFT
Working with NELFT offers more than just a fulfilling healthcare role; it also provides:
- Competitive Salary: Annual salary between £26,530 and £29,114.
- Structured Onboarding: Detailed induction process to familiarize you with the Trust’s protocols and values.
- Supportive Environment: Join a team that values empathy, teamwork, and customer service, fostering a positive workplace culture.
Key Candidate Requirements
To thrive in this role, NELFT is looking for candidates who demonstrate empathy, reliability, and a commitment to patient care.
Core Competencies:
- Communication Skills: Ability to clearly and empathetically communicate with patients and colleagues.
- Teamwork: Strong collaboration skills with a commitment to supporting a diverse team.
- Customer Service: Dedicated to providing exceptional service and maintaining confidentiality.
Qualifications:
- Essential: Basic qualifications in numeracy, literacy, and a strong understanding of EDI (Equality, Diversity, and Inclusion).
- Desirable: Level 3 qualification in Health and Social Care or completion of a Care Certificate.
Experience:
- Healthcare Background: Prior experience in a healthcare setting or relevant lived experience.
- Compliance: This role requires a background check through the Disclosure and Barring Service to ensure safety and compliance.
Visa Sponsorship Details
If you’re a skilled healthcare worker residing outside of the UK, NELFT welcomes applications from candidates who require visa sponsorship. As part of the UK’s Skilled Worker Visa route, candidates may need to provide criminal record certificates from the past 10 years, ensuring compliance with UK immigration guidelines.
How to Apply
Apply on the company’s application website.
